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Ambassador Chicago

Boutique Hotel Services

We’re happy to be of service.

We take pride in providing the kind of personal and attentive service that people really care about. Our Guest Services department is made up of specially trained agents who will attend to your every need and will do whatever it takes to accomplish your wishes.

Guest Services can assist you with all of your requests or questions such as room service orders, housekeeping requests, concierge requests, restaurant reservations, wake-up calls, or anything else you may need during your stay. If something is not available we will be happy to get it for you. To reach Guest Services, dial 33 on your guest room telephone or email us at acfrontdesk@journalhotels.com.

Ambassador Chicago Hotel Fitness Center

Fitness Center

Our 24 hour fitness center located on the lower lobby level offers state-of-the-art fitness equipment. For a customized exercise program, guests can schedule on-site appointments with our dedicated Personal Trainer upon request and availability. We also partner with Equinox Fitness located at 900 N Michigan Avenue and offer a $25 day pass to our guests available for purchase at the gym’s reception desk.

Dog sleeping in bed

Pets Are Welcome

Ambassador Chicago is a pet friendly hotel. You are welcome to bring up to two dogs that weigh a combined total of 50 lbs. Dogs must always be on a leash while inside the hotel and are not permitted in Booth One Restaurant or The Library. There is a non-refundable pet fee of $75 per stay and you will be asked to sign a Pet Agreement when you check in. Please contact us for more pet friendly services that can be arranged during your stay for an additional cost.

Ambassador Chicago Hotel Stationary

Business Center

Computers, copying, airline boarding passes, and other business services are available 24 hours through our Guest Services department. We provide complimentary high-speed wireless Internet access in your room and throughout the entire hotel. Located on the second floor, the business center offers 2 computers for guest use as well as outlets for personal computers or electronic devices.

Rooms

Enjoy the comforts of life in a luxurious and thoughtfully-designed space.

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